Below are answers to some of the most common questions that my customers ask. If you have a query that is not covered then please contact me.

What do I need to do to get my website up and running?

Firstly you need to think about what you want it to say. If you already have a business brochure or advertising literature then this is the best place to start. Next you need to decide what you want your visitors to get from the website. Do you just want to tell them where you are or do you want to tell them all about your products and services, and allow them to buy things online? Finally you need to contact me to discuss your requirements.

How do I send information to you?

You can sent me information by e-mail, cloud file sharing or just stick it in the post! I can accept information in most formats, please contact me to discuss your specific requirements.

Will I need a domain name?

Yes, you will need a domain name. If you also need webspace then it is best to buy them both as a package. I can register a domain name for you, and host your website as well. Domain name registration costs from £5 per year and website hosting costs from £60 per year.

My internet service provider has given me free webspace, can I use this for my website?

You might be able to use your free webspace for your website, but we will have to check that is it suitable. If you want any viewer interaction, such as a feedback form, your webspace will need to have either a cgi-bin, FrontPage Extensions or some other form handler. Also many internet service providers only provide free webspace for personal use, and they do not allow selling or advertising.

Can I accept credit cards on my website?

Yes, I currently offer two ways for you to accept credit cards on your website; the PayPal Shopping Cart and Actinic Catalog¹. The PayPal Shopping Cart is best suited to the smaller e-commerce website that only wants to sell a handful of basic items online. PayPal processes your customer's payments for you, so that all you have to worry about is sending them the goods. The Actinic Catalog is best for the larger e-commerce website as it is highly expandable and can be customised to suit most needs. Have a look at Actinic's website to find out more.

¹a licence fee is required for the Actinic Catalog Software, click here to find out the current price.